Accelerate Your Municipality's Digital Transformation

Quickly and easily allow the community to be served online.
Leverage the CivicWise process automation platform to more efficiently serve your citizens.


Our flexible workflow system ensures teams and individuals know what part they play and when to do their part.


Improve efficiency, consistency, and traceability through automation.


Automatic notifications prompt staff to play their part and keep everyone informed.

CivicWise is built on the ultra-flexible, ultra-configurable, low-code, no-code, Stratawise Platform

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Tailored to fit

Whether you start with one of our pre-built processes or engage with our services team to build a process from scratch, the result will be tailored to your needs in terms of workflow, forms, and notifications.

Perfect for distributed operations

Available globally via the cloud. Teams that are remote that need to play a part in a process are easily able to see when it is their turn in a process either by monitoring their queue, email, or even SMS.

Affordably scales, Mission critical ready

Affordably scales from just a few users to enterprise level – built by a very experienced team of developers, the platform delivers enterprise level security, availability, scalability.

Enterprise ready

Regardless of your enterprise-level demands, the Civicwise platform can meet the requirements. Ask us about our premier level support including the option for a dedicated technical account manager.

Cloud-hosted, nothing to install

The Civicwise platform is fully cloud-native, nothing to deploy. You can see ROI in days not months. No hardware to purchase or software to install.

Experienced process experts available to assist

Civicwise has an experienced team ready to help provide the services required to help you maximize the value of our platform.

Out of the Box Modules Available

Building Permit

Building Permit

Building permits protect the interests of individuals and the community. Ensure compliance with local building codes by allowing citizens to conveniently apply for a building permit and their follow up inspections online.

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Burn Permits

Quickly and easily register controlled burn permit events. All steps of the permit registration process, from providing burn details to payment can be completed online with customizable features to suit your municipalities needs.

Building License

Business Licence

Allow local businesses to apply for a business licence quickly and easily online. The Business Licence module has the ability to allow for multiple licence types per application. It has never been easier to get businesses compliant.

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Citizen Request Management

Allow citizens to submit requests, suggestions, and complaints online. Track the history of the call and how many times the request was passed around to better assess your city's communication strategy.

Dog Permit

Dog Licences​

Licensing dogs is a necessity in many municipalities. Pet owners want ease and convenience of online registration while staff want to easily sort through permit and pet information. CivicWise’s dog licence module can help.

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Municipal Heritage Register

Identifying properties of cultural heritage value is an essential part of a municipality’s role in heritage conservation. The Municipal Heritage Register module allows staff to manage these properties.

Property Module

Property Module

Keep track of all properties within your municipality with information like address, ward, zoning, conditions and ownership. Allow staff to request new properties to be added to the database.

Property Tax Ownership Change

Property Tax Ownership Change

Prevent misdirected tax bills, penalty and interest charges by allowing your citizens to submit a request online when the ownership of a property has changed.

Property Tax Mailing Address Change

Property Tax Mailing Address Change

Allow citizens to submit requests to have their property tax mailing address changed online to avoid late penalties and interest charges.

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Sign Permits​

In most communities, installing a new sign requires the sign company to seek a permit. The Sign Permit module allows staff to track permits while allowing citizens to track the status of their request online.

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Custom Modules

We are constantly updating our out-of-the-box module offerings. If you do not see a module listed on this page that you require, please contact us and we will be happy to help!

CivicWise Partners with Neoteric TecKnowlogies

CivicWise Partners with Neoteric TecKnowlogies

We’re happy to announce our new partnership with Neoteric TecKnowlogies. Neoteric TecKnowlogies is an end-to-end project management and consulting firm specializing in project implementation in the public and private sectors.  With over 20 years of collective experience, Neoteric TecKnowlogies offers a full … Read More

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Integrating CivicWise with Amanda

Under the Hood: Integrating CivicWise with Amanda

Integration between services helps take advantage of all your services’ features, but, without technical assistance, the integration process can prove challenging. Recently, one of our municipal customers wanted CivicWise integration service to communicate with their corporate network’s hosted Amanda Webservice … Read More

Featured Post
Why Choose a Cloud-Native SaaS Permit Tracking solution as your city government's cloud computing permitting solution.

Why Choose Cloud-Native Permit Tracking Software

Choosing the right permit tracking software for your city can be overwhelming. When weighing the options, it’s important to choose the permitting software that will enable your municipality to give citizens the permit tracking software services they expect and adapt … Read More

Featured Post

These are just some examples of how CivicWise can make citizen and staff users’ lives easier. We offer other modules, and can customize these modules to suit your municipalities specific needs. Email to view read about other examples of modules CivicWise has created for municipalities like yours.

Empower citizens to serve themselves